We are a small and fun group, everyone knows each other. This combination makes Pro-Pay stand out. We prioritize quality over quantity and that's the reason why we assist our clients with everything, we work with and for them from A to Z. This way of working allows us to constantly learn and improve.
The ability to work at home has also been an important factor to me. And, of course, the staff parties and events are really fun!”Tom (Senior Manager) 14 years @ Pro-Pay
"If you are passionate and have the willingness to do your best, Pro-Pay is the right place for you. As payroll business partner, you do everything for your clients. You cover a range of topics from social law, social security, tax, expats, etc. We are super professional and the best on the market!
Also, Pro-Pay really is a second home for me, I feel good here. Your talents and interests are taken into account and you have the opportunity to specialize and to grow, which is motivating."Yona - 6 years @ Pro-Pay
How have you experienced working here so far?
Absolutely great! I have very nice colleagues and I’ve learned so much already. I didn’t have any payroll experience when I started and my team members really helped me with that. There’s a buddy system in which every colleague is involved and it’s also a great way to get to know your colleagues. Combined with the guidelines, that makes a fast learning system.
What was your first week like?
I had to take in a lot of new information but I received a very warm welcome. I have a family feeling here. It’s just like being at home.
What makes Pro-Pay a special employer?
The family feeling, the open communication and the learning possibilities. There’s no barrier to ask any question, you just walk to the manager or a colleague. Even if it’s not work related, everyone takes their time to listen, despite of their busy schedules. It’s really nice to get help if you need it. It makes me really comfortable.
What do you hope to achieve at Pro-Pay?
There’s so much I can learn here. I want to grow my payroll knowledge even more and get to know different clients. Every month, there’s something new to learn because of the variety of clients.Aurore - 5 months @ Pro-Pay
How long have you been working for Pro-Pay?
I’ve been working for Pro-Pay for a year now. For a short period of time I worked internally, for training purposes, but then I started at one of our clients’ site to process the payroll there. That assignment has now been extended until the end of September.
In which way has this experience helped you develop yourself?
This experience has helped me grow because I was given the chance to learn. My current client has faith in me and that made me more resilient to stress. There’s also a good communication between Pro-Pay and the client. Frequent evaluations and constructive feedback make me feel appreciated by both parties. It’s nice to get a pat on the back sometimes.
What makes Pro-Pay a special employer?
The personal approach. I don’t see my direct colleagues a lot, but we still have a connection. They appreciate what you do and everyone is happy to see you when you come in the office. That’s really nice. You’re not a number here, but a person. If I need something, I just call my coordinator, whether it’s a personal or a work-related matter. There’s no barrier between management and staff members.
How is it that you still feel so involved with your internal team members?
Because of the frequent contact we still have, by phone, email or text. And once a month you’re scheduled for a technical session where the current legal affairs are discussed and new information is provided. Sometimes my colleagues don’t hear from me for a while because of a busy time at the office and even then, they’ll send me a text to hear how I’m doing.
Which values of Pro-Pay appeal to you & why?
In addition to the personal approach, I also like the events they plan two times a year. The weekends away together create a special bond. We are a close group and you immediately feel appreciated and welcome. I felt that even on my first team building weekend last year.Tori - 1 year @ Pro-Pay
"Colleagues here stick up for each other. Our work may seem like a routine, but since you do everything yourself, it's actually very varied. This makes the job instructive, which consequently motivates you to think on your own and to think along with your clients. Through numerous trainings you stay informed about new developments, which you use to better assist them.
There are stressful moments though, mostly at the end of the month. But this is compensated by the pleasant work atmosphere and great colleagues."Lien - 12 years @ Pro-Pay